Perancangan Aplikasi Pengambilan Nomor Antrian Berbasis Android Pada RSU.Mitra Medika Medan

Abstract

This order can be found in various areas of public services such as health services, banking services and other public services. Customer satisfaction is very important in a healthcare or hospital company, so the quality of service is constantly improving. Queuing is one of the first processes that patients experience when entering hospital facilities, so queuing-related issues greatly influence patient behavior and satisfaction. This act of queuing makes people spend their time waiting. When doing their activities outside, they can't wait for a moment, because the range of queue information is only in the hospital office, so it affects the disappearance of the queue. Limited information also makes customers come directly to the hospital office to see the frequency of services. These things make some people feel lost because they lose time and energy every time they have to stand in line. Of course, especially working people cannot and should not leave work for too long.